At AMD Communications, our approach to your company’s telecom needs is straightforward. You have unique business requirements, and we have the tools to guide you to the right solutions. We consider ourselves part of your team, and we pride ourselves on providing choices that make a difference.
We utilize a simple process that propels our clients from problem to solution and support:
Phase 1: Initial Discovery & Needs Assessment
No two clients are the same. At AMD, we start with an initial assessment and inventory of your existing services and take a deep look into your company’s organizational structure. From there, we can make recommendations based on the latest industry standards and best practices.
Our final report during this phase offers a straightforward roadmap for designing an optimal telecom and cloud solution based on your current needs, budget, and future plans.
Phase 2: Carrier Selection and Installation
During the next phase, we get our trusted suppliers and carriers involved in building your ideal telecom/cloud solution. We assist in selecting the best service providers and do all of the heavy lifting when it comes to negotiating pricing and contracts, leaving you free to focus on what matters most to your company.
Our project management experts can also oversee the installation of your new services, ensuring that your business receives the services it needs and that billing is accurate. We can even help simplify service billing through consolidation.
Dealing with multiple vendors on your own can be a hassle that takes away from your company’s core operations. To save time and effort, we act as a single point of contact for all of your telecom and cloud services.
Phase 3: Support and Maintenance
The experts at AMD will make sure you get ongoing support for all of your telecom and cloud services. With our assistance, you can monitor invoices, request new services, change your existing services, and take advantage of carrier credits and refunds. Our steadfast commitment to our customers means you won’t have to go at it alone.
We also offer a host of additional services that add value to your relationship with AMD. Whether you require cost containment strategies, a continuous line-item inventory of your existing services, or help with special projects, we’ll be there to lend a helping hand.